Cancellation & Refund Policy
We want you to be completely satisfied with your purchase. We understand that sometimes plans change, and you may need to cancel an order or request a refund. Please read our policy carefully to understand your options.
- Order Cancellation before shipment: You can cancel your order for a full refund as long as it has not yet been processed for shipment.
- Order Cancellation after shipment: Once an order has been shipped, it is treated as a return. Please refer to Section 2 (Returns) for instructions on how to proceed.
thetacoresystems@gmail.com